TocDem Attachments & Utilities – Your Questions Answered

Introduction

Choosing the right equipment is one of the most important decisions on any demolition or utility project. At TocDem Attachments & Utilities, we work with contractors, hire firms and civil engineers across the UK to supply reliable, tested and supported attachments that keep jobs running on time.

Below you will find answers to common questions about our products and services. From hydraulic hammers and selector grabs to utility detection and gas monitoring equipment, these FAQs are designed to help you make informed choices and get the best performance from your tools.

A. Choosing the Right Attachment

1. How do I choose the right attachment for my project?
   
   The choice depends on your application. TocDem reviews your excavator size, site conditions and material type to recommend the most suitable tool for optimum performance and safety.

2. What factors should I check when matching an attachment to my excavator?
   
   Always check carrier weight, hydraulic flow and pressure. The attachment must match the excavator’s specifications to avoid underperformance or hydraulic strain. TocDem confirms compatibility before every sale or hire.

3. How do I know if a grab size is suitable for my excavator?
   
   Each grab model is designed for a specific excavator weight range. TocDem will check your excavator make, model and tonnage to ensure the grab is properly balanced for power and safety.

4. Which applications are best suited for hydraulic hammers, pulverisers or shears?
   
   Hydraulic hammers are used for primary breaking and trenching. Pulverisers handle concrete crushing and separation, while shears are used for metal cutting and recycling. TocDem advises on the correct tool for each stage of demolition or recycling.

5. Can I upgrade an existing excavator with a larger attachment, and what are the risks if I do?
   
   It is possible, but not always recommended. Oversized attachments may reduce stability, slow cycle times or damage hydraulics. TocDem always advises choosing an attachment within the correct operating range.

B. Hire vs Purchase

6. When is it more cost-effective to hire an attachment rather than buy?
   
   Hire is best for short-term or one-off projects. It allows access to high-quality tools without large upfront costs.

7. What are the key advantages of purchasing from TocDem over hiring?
   
   Buying suits long-term, high-use applications. Owning your own attachment means full availability, no rental costs and better control over maintenance.

8. Are all attachments, whether hire or sales, supplied ready to use?
   
   Yes. Every attachment comes ready to work with mounting brackets, hoses, couplings and a full pre-delivery check.

9. Can I switch from hire to purchase later?
   
   Yes. If you decide to buy during or after a hire, TocDem can provide a purchase quote and may offset a portion of your hire costs.

10. What happens at the end of a hire period if I need to extend or change the attachment?
    
    You can extend the hire period or exchange the attachment for another model, subject to availability. TocDem arranges quick swaps to reduce downtime.

C. Maintenance & Reliability

11. What are the most common operating mistakes that shorten attachment life?
    
    Running attachments with incorrect hydraulic pressure, poor lubrication or incorrect carrier size can cause wear. Regular greasing and inspection prevent most issues.

12. How often should a hydraulic hammer or grab be serviced?
    
    Light users should service attachments every six months. Heavy users or hire fleets should do it more frequently. TocDem offers full servicing schedules and spare kits.

13. How does TocDem ensure each attachment is tested and ready for delivery?
    
    Every attachment is tested under load, greased and checked before dispatch.

14. What spares and servicing support does TocDem provide?
    
    TocDem holds large stocks of all parts to ensure quick turnaround for maintenance or repairs.

15. How can proper maintenance reduce the total cost of ownership?
    
    Regular servicing prevents major failures and extends lifespan, meaning fewer replacements and less downtime, improving return on investment.

D. Support & After-Sales

16. Does TocDem provide technical support onsite or remotely when issues arise?
    
    Yes. Support can be provided over the phone, via video consultation or by arranging a technician visit when required.

17. How quickly can spare parts or wear parts be delivered across the UK?
    
    Most spares are available for next-day delivery. TocDem’s large stockholding helps contractors minimise delays.

18. What warranty or guarantee comes with TocDem attachments?
    
    All new attachments come with a two or three year warranty covering workmanship and parts, depending on the model.

19. Does TocDem provide recalibration, servicing or certification for utility detection and gas detection equipment?
    
    Yes. TocDem provides recalibration and certification for Radiodetection, GMI Gasco Seeker and MSA breathing apparatus sets.

20. What documentation will I receive on delivery?
    
    Each delivery includes specification sheets, operating instructions, mounting details and warranty information.

E. Utility & Detection Equipment

21. How often should a Radiodetection CAT & Genny locator be recalibrated?
    
    Annual recalibration is recommended to maintain accuracy and certification. TocDem provides full recalibration services with certification.

22. What are the signs that a Gasco Seeker unit needs servicing?
    
    Reduced response time or inaccurate readings indicate the need for calibration or sensor replacement. TocDem offers full servicing and testing.

23. Do you offer collection and return calibration services across the UK?
    
    Yes. TocDem can collect equipment, complete recalibration and return it with certification, saving clients time and travel.

F. Pipe Pushers & Trenchless Solutions

24. What types of pipes can the Push Pro range handle?
    
    Push Pro units can install gas, water, electric or telecom pipes safely using trenchless techniques.

25. What are the advantages of using a pipe pusher instead of open-cut installation?
    
    Trenchless installation reduces surface disruption, reinstatement costs and project duration.

26. Is the Push Pro range suitable for all ground conditions?
    
    Yes, with the correct setup. TocDem provides guidance based on soil type and pipe diameter to ensure reliable performance.

G. Scrap & Recycling Attachments

27. What is the main difference between scrap shears and pulverisers?
    
    Shears are designed to cut metal, while pulverisers crush and separate concrete.

28. How can refurbished shears deliver near-new performance?
    
    TocDem inspects, rebuilds and tests refurbished units to manufacturer standards, ensuring comparable strength and reliability.

29. Do TocDem shears fit standard excavator couplings across different brands?
    
    Yes. Mounting brackets can be adapted or manufactured to fit most excavator makes and models.

H. General Company Questions

30. Do you deliver internationally?
    
    Yes. TocDem can deliver anywhere in the world and handle all shipping and logistics for you, offering a complete hassle free door to door service.

31. What makes TocDem different from other attachment suppliers?
    
    TocDem combines high-quality products with full technical support, a large hire fleet and in-house testing that ensures every attachment works as expected.

32. What kind of engineering expertise does the TocDem team bring to each project?
    
    TocDem’s team has over 30 years of experience and more than 100 years of combined engineering expertise across demolition, utilities and plant equipment, ensuring practical advice and dependable solutions.

Conclusion

Whether you are breaking concrete, installing new utilities or handling materials, choosing reliable attachments makes the difference between profit and delay. TocDem Attachments & Utilities supports contractors with high-quality equipment, fast delivery, servicing and expert advice.
Call: +44 7415 838322
Email: sales@TocDem.com
Visit: https://TocDem.com